SHIPPING POLICY Last Updated: December 18, 2025

1. Order Processing Time All orders are processed and dispatched within 2 to 3 business days from our Canadian distribution partners.

• Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

2. Order Cancellation & Fulfillment Guarantee We strive to fulfill every order we receive. However, inventory moves fast. If for any reason we cannot ship your product (e.g., stock discrepancies or logistical issues):

• Your order will be immediately cancelled.

• You will not be charged. If the payment was merely "authorized" (pending), the authorization will be voided. If the payment was captured, you will receive an immediate, full refund to your original payment method.

3. Shipping Rates & Delivery Estimates We utilize premium third-party Canadian carriers (such as Canada Post, UPS, and FedEx) to ensure your gear arrives safely.

• Canada & USA: Standard Shipping (3–7 Business Days).

• International: Calculated at checkout based on destination.

• Delivery delays can occasionally occur due to weather or carrier volume.

4. Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will generally be active within 24 hours.

5. Customs, Duties, and Taxes Kiza Ventures Inc. (Tyzot) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

• Note for US Customers: Most orders under $800 USD ship duty-free to the USA, but this is subject to US Customs regulations.

  
  

   

6. Damages Tyzot is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

• Please save all packaging materials and damaged goods before filing a claim.

• However, if your package is lost in transit, please contact us at support@tyzot.com and we will assist you in locating it.

7. Contact Us If you have any questions about this Shipping Policy, please contact us:

• Email: support@tyzot.com